merck.getfeedback.comGetFeedback: Customer Experience Platform

Product GetFeedback-platform Bouw een geweldig CX-programma dat zich aanpast aan uw behoeften Transactioneel en relationeel Uitgebreide klantenfeedback via e-mail en sms Digitaal Actuele feedback op websites en mobiele apps Luisteren Verzamel feedback via alle kanalen Begrijpen Ontdek snel inzichten om elke ervaring te verbeteren Handelen Geef teams de mogelijkheid om snel actie te ondernemen Integraties Koppel feedback aan tools die uw teams gebruiken Ondersteuning Aanmelden Aanmelden Excel at customer experience in a world of change ㅤ Quickly pivot based on your customers’ feedback and drive more value for them—and your business. Get the agility needed to build better experiences across the customer journey Collect targeted feedback and fuse it with customer data to quickly iterate on your digital experiences and improve customer interactions. ㅤ How does GetFeedback work? How can I interact with customers? How does it work with Salesforce? Launch in minutes, scale in days Access survey templates for NPS ®, CES, CSAT, Digital and Purchase Experience, and more Make it easy to give feedback anywhere, on any device with mobile-optimized, fully branded surveys Close the loop faster with real-time alerts and automatically push feedback into the tools you already use Meet customers exactly where they are Get precise feedback about websites, apps, chat experiences, or communities Use advanced targeting to ask the right people the right questions with SMS and mobile-friendly emails Eliminate blindspots by embedding feedback into restricted or offline environments like ATMs and kiosks Give feedback context with Salesforce Fully integrate feedback natively across Salesforce clouds in a few clicks using managed or custom mappings Enrich Salesforce dashboards and reports with feedback and discover the best way to drive value for customers Take more targeted actions by segmenting feedback with key customer information ㅤ Deliver better experiences across the customer lifecycle Let us handle customer experience management (CXM), so you can focus on accelerating your CX program. Improve customer retention by taking the right actions for your high-value customers Increase adoption of products or services by removing points of friction customers identify Win loyalty by actively listening to customers and personalizing every interaction Turn churned customers into winbacks by bringing more value than competitors Discover why our customers trust GetFeedback to power their CX Customer expectations are changing fast. We rely on agile partners to pivot and improve. GetFeedback moves at our pace to synthesize Voice of the Customer and expedite data-driven decisions and actions.” Stephanie Stafford, Director of Customer Experience, YETI Read our success stories Build better experiences across your organization SurveyMonkey (maker of GetFeedback) is a global leader in online surveys and forms that empowers people with the insights they need to make decisions with speed and confidence. Visit SurveyMonkey Copyright © 1999-2024 SurveyMonkey PRODUCT GetFeedback platform Listen Understand Act Integration RESOURCES Resource center Digital help center Guides Support COMPANYCustomers Careers Security Philanthropy Newsroom English Privacy notice | California privacy notice | Terms of use | Cookies notice *Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain & Company, inc., Fred Reichheld and Satmetrix Systems,...